Each year, scammers and identity thieves steal billions of dollars from unsuspecting consumers. Riverways Federal Credit Union cares about our members and thinks education about financial crimes help deter crime, potential scams, and fraud.
How to Avoid a Scam
Block unwanted calls and text messages. Take steps to block unwanted calls and to filter unwanted text messages.
Don’t give your personal or financial information in response to a request that you didn’t expect. Honest organizations won’t call, email, or text to ask for your personal information, like your Social Security, bank account, or credit card numbers.
If you get an email or text message from a company you do business with and you think it’s real, it’s still best not to click on any links. Instead, contact them using a website you know is trustworthy. Or look up their phone number. Don’t call a number they gave you or the number from your caller ID.
Resist the pressure to act immediately. Honest businesses will give you time to make a decision. Anyone who pressures you to pay or give them your personal information is a scammer.
Know how scammers tell you to pay. Never pay someone who insists that you can only pay with cryptocurrency, a wire transfer service like Western Union or MoneyGram, a payment app, or a gift card. And never deposit a check and send money back to someone.
Stop and talk to someone you trust. Before you do anything else, tell someone — a friend, a family member, a neighbor — what happened. Talking about it could help you realize it’s a scam.
What to do if you think you are the victim of scam or fraud:
Always contact us here at the credit union to report fraud on your account as well. Ask for Fraud Department Ext. 122 or a manager.